IT SUPPORT & SOLUTIONS SPECIALIST
Position
My name is Todd Hessel, and with more than 30 years of hands-on experience in technology, I provide practical, dependable technology solutions for homes and small businesses. I enjoy helping people make technology work for them—whether that means solving a frustrating problem, setting up something new, or finding a better way to use what they already have. My goal is simple: to make technology work for you without the complexity or pressure of managed service contracts.
EXPERIENCED SUPPORT
30+ years of IT support, troubleshooting, and technology experience. Over 22 years supporting technology in Fortune 10 environments as a Technology Support Technician, Senior Technician, and Specialist. Combining extensive enterprise hands-on experience for residential and small business information technology needs.
HOME & SMALL BUSINESS
A comprehensive range of technology services for home users and small businesses, including computer repair, system setup, networking, device configuration, data migration, troubleshooting, website design, training, and more. See our Services page for details.
PERSONALIZED SERVICE
I provide personalized, one-on-one technology support and will take the time to understand your needs, explain your options, and provide practical solutions you can understand and use.
CONSULTING & SOLUTIONS
Need help deciding what technology to buy, how to set it up, or how to make your existing equipment work better? I provide practical technology recommendations and solutions based on your needs, environment, and budget.
INSTALLATION & INTEGRATION
From computers and networks to home entertainment, smart devices, security systems, and more, I can install, configure, connect, and troubleshoot today's technology. One knowledgeable resource for your technology needs.